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Find clear answers to common questions about our products, regulatory status, and how to get started.

FAQ

1) What types of clients does Fintonia work with?

We serve institutional investors, family offices, corporates, high-net-worth individuals, and licensed financial professionals.

2) Can individuals invest in Fintonia funds?

Yes, if they meet the the Accredited Investor requirements set out under the Securities and Futures Act, 2001 of Singapore and opts in to be treated as an Accredited Investor.

3) How can I subscribe to a fund?

To start subscribing to our fund, you’ll need to submit some information here first. If you have any questions, feel free to reach out via our Get in Touch page.

4) What is the minimum investment required?

Minimums vary by fund. Contact us for specific thresholds.

5) Are returns guaranteed?

No. Returns depend on market performance and fund strategies, though we aim to optimise risk-adjusted outcomes.

6) Can I redeem my investment anytime?

Liquidity terms differ by fund. Details are provided in the fund documentation.

7) How are my assets secured?

We partner with licensed, third party institutional-grade custodians that offer secure cold storage and multi-layer protection.

8) Does Fintonia follow AML and KYC procedures?

Yes. We adhere to strict anti-money laundering (AML) and know-your-customer (KYC) protocols.

9) How do I get started?

Submit a form on the Contact Us page or you can drop us an email at csteam@fintonia.asia 

10) What’s the typical onboarding time?

For individual investors, processing typically takes 1–2 business days, depending on your documentation completeness.

11) Is support available during onboarding?

Yes. Our dedicated client solutions team is available to assist throughout the process.

12) Do you work with external advisors or distributors?

Yes, we do. Feel free to contact us for more information.

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Fintonia Group Holdings Limited and its group of companies (collectively known as “Fintonia Group”) offer a wide range of products and services concerning digital assets and alternative investments.

Fintonia Group (Singapore) Pte Ltd (“FGSG”) is part of Fintonia Group, and holds a Capital Markets Services Licence issued by Monetary Authority of Singapore pursuant to Securities & Futures Act to conduct regulated activities in Fund Management for accredited and institutional investors.  This website may feature information about FGSG’s products and services. Please note that the contents on this website has not been reviewed by the Monetary Authority of Singapore.

 

Fintonia IM (BVI) Limited ("FBVI") is also part of Fintonia Group and has been certified as an Approved Investment Manager by the Financial Services Commission of the British Virgin Islands under the Investment Business (Approved Managers) Regulations 2012. This website may feature information about FBVI's products and services. Please note that products and services offered by FBVI do not imply that these products and services have been endorsed by the Financial Services Commission of the British Virgin Islands or other relevant regulatory authorities.

 

For Important Notice and Disclaimers, please click HERE.

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Disclaimer: In the event of any discrepancy or inconsistency between the English version and its Chinese translation, the English version shall prevail.

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